The platform allows employers to customize the scheduler, supporting the inclusion of employer logos, incentive information, and other pre-appointment reminders. A customization guide is available to all employers, detailing which aspects of the system are customizable. Employers can add specific instructions for participants, such as fasting instructions, incentive information, or other program-specific directions.
A suite of participant emails is also available to employers. When email addresses are provided in the eligibility file, Quest Diagnostics can customize and distribute emails on the employers’ behalf.
These emails are:
- A free communication vehicle to supplement program communications
- An effective way to boost participation
- Targeted to specific subsets of a population, such as those who can screen at a PSC or those who have not yet scheduled