Patient Service Centers (PSCs)

A Patient Service Center is a Quest Diagnostics location where individuals can have their sample collected for a biometric screening. PSCs are also collection sites for other healthcare needs (physician-ordered testing, drug testing, etc). Employers can leverage the nationwide network of PSCs to provide remote screenings to employees and dependents nationwide who may not be able to attend on-site events. 

Samples collected at PSCs are sent to a Quest Diagnostics laboratory for processing. Individuals who complete a screening at a PSC generally receive results online within 1 to 3 days. 

• Convenient nationwide access for the entire population with approximately 2,250 PSCs
• Employers are only charged when participants complete a screening at a PSC (no minimums)
• Available by appointment or walk-in
• Same- or next-day appointments (Saturday appointments at select locations)
• Completely paperless participant experience
• Highly utilized by remote employees, those who travel, new hires, and spouses
• Access to the same benefits as those who screen at an on-site event
• Measured biometrics (height, weight, blood pressure, and waist circumference)
• Insightful and actionable reports, available online within 1 to 3 business days
• Consistent, professional setting and staffing with more than 50 million encounters completed at PSCs each year
• Cost efficiency when adding specialized tests (i.e. HbA1c, Cotinine, hsCRP, TSH)

Adding PSC access to your screening program provides participants with an additional option when they schedule online. After scheduling, participants receive an email confirmation noting their scheduled appointment date, time, and location, and they may also request email reminders prior to scheduled appointments.

With approximately 2,250 PSCs to choose from nationwide, online scheduling, same-day and Saturday appointments, and quick turnaround on test results, the benefits of offering screenings through the Quest Diagnostics PSC network are clear. For many who elect this option, it is because they utilize Quest Diagnostics PSCs for their routine physician care, so there is the added comfort of knowing exactly what to expect from the experience.