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Quest Diagnostics

Accountable Care Organizations

Advancing value-based care through diagnostics excellence

In today’s evolving healthcare environment, striking the right balance between reducing costs and delivering better outcomes is essential. Quest Diagnostics empowers Accountable Care Organizations (ACOs) to meet this complex challenge through high-quality diagnostics, innovative technology, and collaborative expertise.

Your trusted ally in achieving Quintuple Aim goals

We recognize that the Quintuple Aim is at the core of your value-based care goals and that achieving it is critical to your success. Our solutions can help your organization advance all five pillars:

Driving better health outcomes

Elevating patient well-being through high-quality care and value-based strategies

Managing costs

Bending the cost curve through efficiency, innovation, and optimized utilization

Advancing health equity

Enhancing patient access to testing to break barriers and reduce disparities

Enhancing patient experiences

Engaging patients through greater access, convenience, and personalized experiences

Improving clinician experiences

Enabling providers to thrive through collaboration, integration, and tailored support

Working together for clinical transformation

We know that healthcare organizations today are facing the dual challenge of reducing costs while improving patient outcomes—a balance that requires clinical transformation in care delivery. Quest brings the power of our solutions and expertise across 4 key areas to help support your organization:

We understand that success in a value-based care environment requires care delivery to be proactive and precise, and focused on outcomes and wellness across the healthcare continuum. Quest helps support this shift from reactive to preventive testing, enabling earlier identification of high-risk patients, timely interventions,  and improved outcomes across your population. We support your primary care strategy through:
 
  • Over 3,500 diagnostic tests across nearly every health specialty, including cardiometabolic, chronic kidney disease, neurology, oncology, women’s health, and many more
  • Advanced diagnostic capabilities, including:
    • Cardio IQ® Insulin Resistance Panel to identify early risk of prediabetes and diabetes
    • Kidney Profile for baseline testing and disease management of chronic kidney disease
    • AD-Detect® to screen for Alzheimer’s disease risk
    • InSure® ONE™ at-home collection kit to screen for colorectal cancer 
  • Leakage initiatives to reduce unnecessary lab spend and optimize quality

Clinical expertise and collaboration with Quest ease the ever-growing demands on providers, so they can focus on what matters most—delivering exceptional care. We do this through:

  • Extensive consultative network of ~850 MDs and PhDs connecting evidence-based medicine to value-based care 
  • Original research in 200+ peer-reviewed publications submitted by our deep bench of medical experts
  • Advanced collaborations with leading institutions, such as Memorial Sloan Kettering Cancer Center, Kidney Disease Improving Global Outcomes, National Kidney Foundation, and The US Oncology Network
  • Quanum® Lab Services Manager serving as your providers’ single online stop for lab-related tasks:
    • Getting test results
    • Ordering lab tests and supplies
    • Tracking order status and expected delivery of results
    • Scheduling specimen pickups when needed

Increasingly critical to improving population health and quality measures, data and analytics enable clinicians to reveal gaps in care, identify high-risk patients, prioritize interventions, track progress against benchmarks, and deliver actionable insights. Quest has the expertise and scale to support clinicians in these efforts and streamline the reporting of quality measures.

Early disease identification and intervention and population-based insights become a reality with these data and analytics solutions:

  • Risk identification and management
    • Member-based data set: Access a comprehensive view of patient clinical lab data for orders and results associated with ACO membership as defined by your patient roster
    • Patient insights: Tap into analysis of diagnostic laboratory data for new patients as they enter coverage under your ACO
  • Reporting and optimization tools
    • Reporting tools: Streamline your workflow and eliminate chart-chasing activities 
    • Quest analytics website: Provides a convenient self-service access point to member data and records 
    • Quest Lab Stewardship: Get support reducing costs, driving test ordering behavior, and improving care

We understand that patient engagement is so critical to achieving positive results in an accountable care environment. But we also believe it must be addressed as a shared journey in primary care—one in which providers and care teams play a pivotal role.

Building a more patient-centered, trauma-informed approach includes understanding and addressing barriers to care and social determinants of health. Quest can guide you toward improving access and convenience, so your organization is primed for engaged, empowered patients to take control of their care. Key offerings include the following:

  • Approximately 2,400 patient service centers nationwide that give patients convenient access to actively manage their health
  • In-network coverage for 90% of insured lives and preferred lab network status with major health plans
  • Low or no out-of-pocket testing costs for many patients
  • Flexible payment plans, real-time cost estimates, and simplified billing
  • The MyQuest® patient portal for online lab appointment scheduling and direct access to results
  • Health coaching programs, such as Pack Health®, 4myheart®, and other online health education solutions

Ready to connect?

Together, we can navigate today‘s healthcare challenges and explore how Quest can help drive meaningful impact for your organization. 

Start the conversation

Navigating the value-based care landscape together

Discover how to harness the power of Quest to help your ACO thrive, grow, and deliver on value-based care goals.

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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2025 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.