Skip to main content

Results

About your test results

Knowing your results helps you and your doctor understand what’s best for your health. Quest's lab results are usually ready in 7-10 days. 

2 ways to get your lab results

1. Directly through MyQuest

Quest's online health tool delivers easy-to-understand lab results directly to your smartphone, tablet, or desktop.

  •     Manage test results from your family or those in your care with My Circle
  •     Schedule lab testing at a time convenient for you
  •     Share your health information with your healthcare providers 
  •     Organize your health information in one convenient place
  •     View MyQuest results in the Apple Health app

2. From your doctor's office

Most test results can be shared by phone, while others are best shared during a follow-up doctor's visit and discussion. Work with your doctor on how best to share your test results. 

Discuss with your doctor

While MyQuest will guide you through your lab results, it's important to discuss them with your doctor. Together, you two can decide what's best for your health. 
 

MY CIRCLE

Take care of your loved ones in My Circle.

Placeholder

Download the MyQuest™ app

MyQuest makes it easy to get your test results, schedule appointments, track your health history, and more, all in one place.*

We do not charge a fee to use this app. However, your carrier’s data and usage charges apply.

For Apple® iPhone, iPod Touch, iPad, Android™
*Available on iPhones running IOS 11.3 or later.

Download on the App Store 
Get It On Google Play

Frequently asked questions about test results

Unless otherwise noted, the answers to the following questions apply to test results by healthcare professionals only.

COVID-19 RESULTS: Test results are typically available 24-48 hours from the time the collected sample arrives in our lab. As testing conditions continue to evolve, stay up to date on estimated turnaround times.

If you are looking for your QuestDirectresults, go here for more information. If your testing was ordered by your healthcare professional, your lab test results (performed by a Quest Diagnostics laboratory) will be delivered to MyQuest as soon as they are available. You can go to the Results page and look at the Pending Results section to determine the current status of your lab work. If it has been more than 5 days since you came in for testing, you can go to the Results page and click Request Test Results (or the plus [+] icon > Request Test Results on your mobile device) and then follow the instructions for requesting lab test results. 

After requesting your lab test results, a new item appears on your Activity and Results pages. The item on your Activity page indicates you requested a test result and the item on your Results page provides information about the status of that request.

Note: If you are waiting for lab results in CA, PA, OR, or MD, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws. 

You can check the current status of your test results in MyQuest on the Results page under Pending Results. Test tracking cards appear on the Results page under Pending Results, and indicate where the test is in the process. Testing can be in one of the following states:

  • Test Ordered. Quest has received an order for your testing. After your sample has been collected, it will be sent to a Quest laboratory for processing.
  • In Process. Quest has received your sample. Once testing is complete, your results will be ready for review.
  • Physician Notification. Processing has been completed and your test results are being prepared. You'll receive an email when your test results are available for review in MyQuest. (In some cases a delivery date may be provided.)
  • Canceled. This order was canceled on <date>. Please determine if testing is still needed.

Note: If no status is available, you should see the following message At this time, we are unable to provide the status of pending lab results. As soon as we have status information it will be updated here. Please check back later.

If you don't find the answers you are looking for in the FAQs, you can:

  • Access Quest Chatbot. The Quest Chatbot can answer many frequently asked questions about QuestDirect, MyQuest, and Appointment Scheduling. Quest Chatbot is accessible from the bottom of each page or by clicking the Contact Quest > Message Quest menu option. Once Quest Chat opens, just type your question. 
  • Access the Message Quest form. You can fill out a form that sends a message directly to our customer support representatives. While filling out the form, please specify a Reason for Contact, as it helps us get the message to the right support team.

Get your results

Access your results through your secure MyQuest account.

Open MyQuest

Billing and insurance 

Check your health plan coverage and pay your bill.

View billing options
Hey there! I'm Quest Chat, let's talk