Fluctuating member populations, information gaps, and growing health inequities have made it even more difficult to impact your members' health.
Quest combines our knowledge of where and how patients prefer to get care with Quest HealthConnect’s home and community-based diagnostic and preventive services. This enables your health plan to address the needs of underserved communities, accelerate access to care, and engage more members in actively managing their health.
Easy access, better health, and stellar experiences lead to more satisfied members. At Quest Diagnostics we strive to meet your members where they are with convenient accessibility including 2,250+ Patient Service Centers, 1,100 CVS locations, 80 Walmart® sites, and support for community health events.
Our services include lab orders on hold for targeted members, Quest Alerts notifying our staff of additional recommended tests, and in-home lab programs for a personalized and enhanced experience.
As a Quest Diagnostics company, Quest HealthConnect has evolved with member engagement tools to improve care management program awareness. Member email, text/SMS, MyQuest™ website/app, and point of service capabilities including Quest Alerts make it easy for members to engage in their healthcare.
Meeting people where they are gives health plans and their members even more reasons to choose Quest.
Quest HealthConnect can efficiently complete thousands of comprehensive health risk assessments (HRAs) each year. Armed with predictive analytics and based on a member’s health history, our HRAs can help your plan get ahead of chronic conditions such as diabetes, cardiovascular disease, and chronic kidney disease.
Our HRA factors in social determinants of health to identify members at increased risk and help them take action to stay healthy. We can also provide lab work and other specialty services to meet each member’s individual needs.
Health risk assessments include:
Social determinants of health assessed include:
Easy access, better health, and better experiences lead to more satisfied members.
Let's discuss how we can collaborate to support your health plan's Triple Aim goals.
Review members' disease history and proactively identify future risks through the rich lab data and predictive analytics of Member Insights.
Check out the Quest HealthConnect online experience for your members.
1 Centers for Disease Control and Prevention. Chronic diseases in America. Accessed September 10, 2020. https://www.cdc.gov/chronicdisease/resources/infographic/chronic-diseases.htm
2 Riddle M, Herman H. The cost of diabetes care—an elephant in the room. Diabetes Care. 2018;41(5):929-932. Accessed November 24, 2020. doi:10.2337/dci18-0012
3 Whiteman, H. Seniors, leaving the house daily may help you live longer. Medical News Today. November 27, 2017. Accessed November 24, 2020. www.medicalnewstoday.com/articles/320158.php
4 Jain SH. Missed appointments, missed opportunities: tackling the patient no-show problem. Forbes. Published October 6, 2019. Accessed September 18, 2020. https://www.forbes.com/sites/sachinjain/2019/10/06/missed-appointments-missed-opportunities-tackling-the-patient-no-show-problem/#480b9236573b