Extended care services

Fluctuating member populations, information gaps, and growing health inequities have made it even more difficult to impact your members' health.

Quest combines our knowledge of where and how patients prefer to get care with Quest HealthConnect’s home and community-based diagnostic and preventive services. This enables your health plan to address the needs of underserved communities, accelerate access to care, and engage more members in actively managing their health.

Easy access, better health, and stellar experiences lead to more satisfied members. At Quest Diagnostics we strive to meet your members where they are with convenient accessibility including 2,250+ Patient Service Centers, 1,100 CVS locations, 80 Walmart^® sites, and support for community health events.

Our services include lab orders on hold for targeted members, Quest Alerts notifying our staff of additional recommended tests, and in-home lab programs for a personalized and enhanced experience.

Meeting people where they are gives health plans and their members even more reasons to choose Quest.

• With a variety of in-home testing options and more on the way, our solutions meet members where they are in their healthcare journeys. Whether it’s re-establishing care, undergoing needed testing, or reaching out with encouraging support, Quest HealthConnect helps members engage with their health
• Quest HealthConnect improves the connection points between your health plan and members by delivering individualized care delivery options at home or via Patient Service Centers
• The program leverages trusted, long-standing relationships with over 400,000 physicians across the country to close care gaps and help keep patients healthy
• We bring insights and information to plans and to members. Our Health Risk Assessment factors social determinants of health combinations that help members understand their health risks and take action to improve their lives

Quest HealthConnect can efficiently complete thousands of comprehensive health risk assessments (HRAs) each year. Armed with predictive analytics and based on a member’s health history, our HRAs can help your plan get ahead of chronic conditions such as diabetes, cardiovascular disease, and chronic kidney disease.

Our HRA factors in social determinants of health to identify members at increased risk and help them take action to stay healthy. We can also provide lab work and other specialty services to meet each member’s individual needs.

Easy access, better health, and better experiences lead to more satisfied members.

• In-home health risk assessments
• Diabetic retinal screening
• Hemoglobin A1c screening
• Osteoporosis screening
• Colorectal cancer screening
• and more

Visit Quest HealthConnect