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Quest Diagnostics

Network optimization

POWERING AFFORDABLE CARE by addressing unnecessary lab spend

Collaborate with Quest on a custom-built redirection or leakage strategy to cut unnecessary lab spend from high-cost, in-network labs, as well as out-of-network labs. Instead, encourage those members to use a high-quality, cost-effective lab like Quest. This type of solution benefits your members, plan sponsors, and physician providers.

Services offered include:

Data analysis

Sales force deployment, for provider outreach

Call center support

Turn-key member and provider communications

Encourage in-network testing, realize greater cost savings

We know there are many options when it comes to laboratory testing. Quest offers a variety of tools and services to help health plans encourage providers and members to stay in-network with high-quality, low-cost labs like Quest.

We can help you motivate them with:

Convenient member access

It’s easy for members to schedule an appointment online or via our MyQuest™ mobile app at one of our more than 2,250 Patient Service Centers nationwide, including retail locations in Safeway® and Walmart®.

Effective provider engagement

Our sales force of more than 1,100 field reps educate providers on the many cost and quality benefits of using an in-network lab like Quest.

White paper on managing lab spend for health plans and employers

Learn about network optimization and other cost-effective lab spend management strategies for health plans.

Get the white paper

Contact Quest

Let's discuss how we can collaborate to support your health plan's Triple Aim goals.

Let's connect

Health plans

Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2025 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.