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The Power of Laboratory Analytics

Title of the podcast episode

Diagnostics is the thread that connects the entire healthcare ecosystem and patient care continuum. And the laboratory generates an immense amount of data that can help enable improvements in both patient and hospital health. By better leveraging laboratory analytics, health systems and clinicians can identify, stratify, and prioritize patient populations to improve their health and the overall quality of care.

In this session, Dr Waheed and Dr Hilborne discuss:

  • System-level strategies that can deliver meaningful, credible data to clinicians to align goals and drive meaningful, collaborative discussions across your health systems
  • Change management approaches that can bring together physicians, patients, laboratorians, and other key stakeholders to drive effective test utilization strategies and reduce physician burnout
  • Ways to approach and exercise leadership around the concept of lab stewardship within the overall delivery of care, as well as practice of pathology and laboratory medicine
  • Opportunities to leverage Quest’s vast patient-centric data set to inform standard of care expectations, risk stratification, and healthy equity improvements


Rehan Waheed, MD

Senior Medical Director & Chief Medical Informatics Officer, Healthcare Analytics Solutions, Quest Diagnostics

Dr Rehan Waheed joined Quest Diagnostics in 2021 as Senior Medical Director & Chief Medical Informatics Officer for Healthcare Analytics Solutions. In this leadership role at the critical intersection of medicine, informatics, and business, he oversees clinical expertise for Quest’s healthcare analytics solutions while also championing important initiatives to advance analytics in public health. Dr Waheed is an advocate for action, leverages knowledge from other industries and is a proponent of value-based, patient-centered healthcare leveraging health information technology.

Prior to joining Quest, Dr Waheed was a Director at Cerner Corporation leading efforts in the federal sector. Other past roles include Sr. Director in the Department of Integration & Transformation (DoIT) at The MetroHealth System, Sr. Consultant for Better Health Partnership, and Medical Officer at the Louis Stokes Cleveland VA Medical Center. He is board-certified in Internal Medicine, he has a Lean Six Sigma Black Belt, Informatics Certificate and Emotionally Intelligent Leadership Certificate from CWRU Weatherhead School of Management. He continues to teach as an adjunct faculty at Baldwin Wallace and guest lecturer for other universities.


Lee H. Hilborne, MD, MPH

Professor of Pathology and Laboratory Medicine, UCLA; Senior National Medical Director, Quest Diagnostics 

Dr Hilborne is Professor of Pathology and Laboratory Medicine at the David Geffen School of Medicine at UCLA; Senior National Medical Director for Quest Diagnostics; and a Health Services Researcher at the RAND Corporation in Santa Monica. Dr Hilborne served as a member of the ASCP Board of Directors for 18 years, was president from 2007-2008 and, for nine years, was a member of the Board of Governors for ASCP’s Board of Certification. He chairs the ASCP Effective Test Utilization Subcommittee and is a member of the Commissions on Membership and Public Policy. For the past eight years, Dr Hilborne has been a member of Venice Family Clinic’s Medical Practice Committee. 


Date: Nov 12, 2021

Author(s): Rehan Waheed, MD; Senior Medical Director & Chief Medical Informatics Officer, Healthcare Analytics Solutions, Quest Diagnostics and Lee H. Hilborne, MD, MPH; Professor of Pathology and Laboratory Medicine, UCLA, Senior National Medical Director, Quest Diagnostics 

The power of laboratory analytics