Skip to main content
Quest Diagnostics Home

Consumer profiles: Customize your member engagement strategy

Infographic

Duration: 6 min. read

Topics:

Population Health, Technology & Innovation, Management & Operations

Personalization can help engage your members to improve their health outcomes, meet their rising expectations, and inspire loyalty. Meet 3 common types of lab consumers—frequent testers, parents, and busy professionals—to understand how to tailor communications and services to their unique needs and preferences.

Download
Page Published: October 15, 2021
Page Updated: 23-Sep-2021

Related Content

White Paper
Manage lab spend to lower costs for health plans and employers
Infographic
Improve member satisfaction with lab pricing transparency
Case Study
New member data informs disease management

Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

 

Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2023 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.