Ensure that your lab test orders are resolved faster—and streamline your workflow

Lab order errors can be easily accessed and resolved through Quanum™ Lab Services Manager.

Here’s how it works:

View detailed instructions and screenshots by clicking on the + next
to each step.

Expand/Collapse All Answers
  • 1.   Log in to Quanum Lab Services Manager using your existing Quanum eLabs (formerly Care360 Labs & Meds) account information

    If you don’t have a Quanum Lab Services Manager account, set one up.

    If you have a Quanum Lab Services Manager account but your credentials have expired, you can reset your password right on the main login page or call the Quest IT Connectivity Help Desk (1.844.346.9580).

  • 2.   Once you’re logged in, access the Billing Trailer application via a link in Notifications, or on the Home page when trailers are available.

  • 3.   Depending on your needs, you can navigate through the following pages:

    Summary: shows you all of your outstanding billing trailers

    Information Needed: shows you the missing information for each trailer

    Ordering Physician and Responsible Party Information: highlights missing information and allows you to enter updates

    Diagnosis Information: allows you to enter missing diagnosis codes

    Contact us: provides a phone number for assistance


Eliminate paper trailers today. Check out our training
materials below to learn how to use eTrailer and
get started.

Watch a training video
Download a Quick Reference Guide or Training Overview
Sign up for a live webinar training session
Download FAQs or a brochure
Access our Medicare Coverage & Coding Guide