Quality you can count on.
Quality Control Standards
- Conducting anonymous employee collections each month at Patient Service Centers and Preferred Collection Sites utilizing trained collectors (Mystery Shoppers) from our mobile collection network.
- Performing audits of our mobile drug test collection network by dispatching a collector, monitored by a trainer, who is positioned to provide feedback on corrective action.
Reduced Breath Alcohol Test Cancellations
Every Evidential Breath Testing device we own is calibrated annually by the manufacturer. We use certified technicians, not Breath Alcohol Technicians (BATs), to perform these calibrations. If for some reason the calibration isn’t performed within the allotted timeframe, the device will lockdown and cease to function. Customized software allows proper adherence to your quality control standards and helps to validate that all U.S. Department of Transportation protocols are maintained.