KNOWING you’re extending care to improve quality
Capacity-constrained practices need a better solution for chronic care management
Multiple chronic conditions are responsible for 75% of typical primary care visits1 and 70% of all inpatient stays.2 As a result, capacity-constrained primary care physicians must act as the care coordinator for multiple providers.
Patients with multiple chronic conditions need care coordination between office visits—to ensure they’re keeping their appointments and to make appointments more productive, to help improve compliance and self-care support, and to track progress.
Quest Diagnostics is now offering a solution that can help both your practices and your patients.
Meet the challenge of monthly care coordination under Medicare
Extend care delivery to Medicare patients with multiple chronic conditions with Quest Chronic Care Management (CCM) Services. This program is designed to help you improve patient outcomes and quality metrics, reduce costly ER visits and hospital readmissions, and help inform and support population health management initiatives.
With Quest CCM Services, your health system or accountable care organization benefits from:
- A comprehensive program for improved quality
- Tools to help improve practice economics
- Expertise to extend care and close gaps
Find out if your practices are eligible for CCM Services by reviewing our participation requirements and expectations.
Quest CCM participation requirements and expectations
The qualified practitioners billing for CCM Services must:
• Record patient information in certified EHR technology
• Offer 24/7 urgent care support or on-call services, with access to the patient's records
• Stay engaged by overseeing the creation of and updates to care plans
• Be willing to work with care coordinators to ensure the care plan is clinically
integrated or aligned with the overall treatment plan for the patient
Extend care–and close gaps
|Contact us for more information|
|Download the CCM Services health system/ACO brochure|
- Zamosky L. Chronic disease: A growing challenge for PCPs. Medical Economics. 9 Aug 2013. Available at medicaleconomics.modernmedicine.com/medical-economics/content/tags/ chronic-disease/chronic-disease-growing-challenge-pcps. Accessed July 7, 2017.
- Gerteis J, Izrael D, Deitz D, et al. Multiple chronic conditions chartbook. AHRQ Publications No. Q14-0038. Rockville, MD: Agency for Healthcare Research and Quality; 2014.
- Centers for Medicare and Medicaid Services. Chronic conditions among Medicare beneficiaries, Chartbook, 2012 Edition. Baltimore, MD. 2012.
* The CPT codes provided are based on AMA guidelines and are for informational purposes only. CPT coding is the sole responsibility of the billing party. Please direct any questions regarding coding to the payer being billed.
† Refer to CMS 2017 Medicare Physician Fee Schedule Final Rule for direction on billing CCM CPT codes 99490 and 99487.