We are composed of approximately 70% women and 50% minorities. Women hold over 55% of our management roles, and minorities hold approximately one-third of our management roles. Additionally, 45% of our Senior Vice Presidents and higher are women or minorities.
Our commitment to diversity and the advancement of women and other diverse employees in our workforce
Sourcing, hiring, promotion and talent management. It is a top priority for Quest’s dedicated Talent Acquisition team to proactively source female and minority candidates to fill roles in our employee population. When Quest hires or promotes from within, we consider each candidate’s qualifications and experience, as well as market-based information, in order to remain externally competitive and internally equitable. Quest uses narrow role-based salary ranges to ensure that new hires and continuing employees alike are compensated equitably. Our Human Resources function oversees Quest’s annual talent review process to ensure that performance reviews are fair and well-documented and to prevent unconscious bias.
Employee Business Networks. Our 9 Employee Business Networks, including the award-winning Women in Leadership network, African American Business Leaders, our Hispanic/Latino network, Pride network, and DiverseAbilities, work closely with their Executive Sponsors and Human Resources to provide their members with development opportunities, including networking, mentoring, and job shadowing. Their 2018 activities are highlighted on pages 31-32 of our 2018 Inclusion, Diversity and CSR report.
Gender Parity Collaborative. Quest is proud to be a founding member of the Healthcare Businesswomen Association’s Gender Parity Collaborative, a group of healthcare and life sciences companies dedicated to developing and committing to action steps to promote women in the workplace and accelerating gender compensation parity. The Collaborative leverages data from McKinsey’s “Women in the Workplace” study, which Quest has participated in since 2015.
Fostering equity and intolerance for discrimination. Quest is serious about fostering an equitable workforce and an environment that is free of discrimination. Key employees receive “respect in the workplace” training, which includes unconscious bias training, with the goal of fostering an equitable workplace. We offer a number of options for reporting and resolving issues that arise, which are documented in our Human Resources policies. In addition, complaints can be registered anonymously with our Human Resources Service Center or the CHEQline, our compliance reporting system, and there are many other options for reporting complaints. Our well-established Open Door Policy provides, among other things, an opportunity for all employees to resolve work-related problems and issues without fear of retaliation or retribution. When we obtain knowledge of possible discrimination, we thoroughly review and address those issues.
Our commitment to equitable compensation
Program design. Our compensation programs are designed to attract, retain, and motivate talented and diverse employees and to help drive the execution of our business objectives and strategic goals. Our competitive base pay reflects a number of factors, including individual roles and responsibilities, skills, experience, and performance. We also have designed our compensation programs to align with market compensation (in the relevant geography as appropriate) based on robust market benchmarking, ensuring equitability.
Compensation packages. Beyond salary, Quest’s compensation package includes variable pay, other forms of financial recognition, and a comprehensive benefits offering, including 401K, paid time off, workplace flexibility, and healthcare coverage. We also compensate non-exempt employees with overtime pay, and we pay shift differentials where appropriate.
Centralized oversight and common review. We maintain a centralized compensation function to oversee our compensation processes and structures, and to help management ensure that pay outcomes are consistent with role, responsibilities, skills, experience, and performance. Quest generally allocates funds toward salary increases within our annual budget process and conducts, at around the same time every year, an annual salary review for each employee that enables managers to identify inappropriate disparities. A common review period for all employees, coupled with narrow salary ranges and related guidelines, allow managers to review compensation across teams holistically and help ensure pay equity. Employees brought into the Quest workforce through acquisitions generally are migrated to Quest benefits programs, and their compensation is aligned with appropriate Quest pay ranges, generally as soon as practicable following consummation of the acquisition.
Survey participation. Quest participates in compensation surveys conducted by multiple nationally recognized compensation consulting firms and data providers. These surveys provide valuable insights and help us benchmark compensation, establish market-linked salary ranges, and incorporate market trends, including geographical variation where appropriate.
Reviews and analyses. We regularly conduct reviews to ensure that the compensation and composition of our workforce remain aligned with our goals. We have performed a targeted, rigorous statistical analysis of our compensation practices (utilizing independent third-party advisors), including with respect to gender, race and ethnicity. Our reviews and analysis have not uncovered any statistically significant compensation disparities based on gender, race or ethnicity. We also review data regarding the diversity of our workforce on a regular basis. Quest annually conducts an engagement survey of all employees in order to solicit feedback on employee concerns, experiences, and compensation, among other things. The results of the employee engagement survey are analyzed by gender, race, and ethnicity, and we take action to appropriately address ascertained issues. Further, as a federal contractor, our locations are regularly audited by the US Department of Labor.
Compensation Committee. The Compensation Committee of our Board of Directors establishes the goals and objectives of our executive compensation plans and determines the compensation of our senior leaders under those plans. The Committee regularly receives and considers investor feedback regarding Quest’s executive compensation program. The Compensation Committee annually reviews our employee compensation programs to determine whether they encourage excessive risk taking, and to ensure they promote our goals, including with respect to pay equity across gender, race, and ethnicity.