If you are ordering Quest’s Exome with CNV Evaluation with 3rd party insurance and have not already received preauthorization, our Prior Authorization Services team will begin benefits investigation to discover whether a preauthorization is needed before testing, and what is required. The team may call your office if additional information is needed.
- If allowed by the health plan, we will submit all the required information for preauthorization.
- Once benefits investigation and/or preauthorization are complete, we will call the patient if the out-of-pocket amount is over $100.
- If over $100, we will discuss the patient’s options, including payments plans and income based financial assistance plans.
Fill out the clinical history form in its entirety. You can send in the completed forms with the requisition paperwork and the sample or fax them to us.
Collect the patient specimen in the office and send with the requisition by a Quest Diagnostics courier, or send the patient to one of our more than 2,300 Patient Service Centers with the requisition to have the specimen collected.