Helping You Enhance Your Patients’ Experience

The right resources

A vast range of health plans accepted

The best way to keep costs down is to ensure lab services are provided
in-network. Our participation in many health insurance plans allows us to secure prenegotiated rates to help:

  • Minimize your patients’ out-of-pocket expenses
  • Drive patient adherence
  • Streamline and simplify office workflow
  • Reduce callbacks about billing

Financing for qualifying patients

Payments Payment plans and financial assistance are available for eligible patients, helping them get the care they need
 
 
Costs Discounted pricing, averaging 40 to 50 percent off list price, is available for patients without insurance

Empowering patients to take an active role
in their health

MyQuest allows patients to view test results anytime, anywhere on their computer, tablet, or smartphone. With this app, patients can also:

Security
Securely share information with healthcare providers
 
Track your health
Track their health conditions and medications over the years
 
Schedule an appointment
Schedule an appointment at one of our many conveniently located Patient Service Centers

A portal system for increased efficiency

Integration with more EHR systems than any other lab company

We understand that working with Electronic Health Record (EHR) systems can be challenging. To make the process as easy as possible, we designed our portal to integrate with most EHR systems while offering the resources and support you need.

Seamless integration of your patients’ health records

We've designed our results reporting to integrate with more than 600 existing EHR systems to help ensure your patients’ testing information is effortlessly added to their health records.

Standout assistance for setup and beyond

We offer extensive EHR support, including trained implementation analysts who will assist you and your office with the initial setup and provide 30 days of go-live support.

Customer service support on your schedule

Our customer service representatives are available around the clock—24/7/365—to answer questions or resolve problems. Just call 1.866.MY.QUEST (1.866.697.8378).

 

You can also use QuestConnect™, our convenient online tool that allows you to:

  • Add or cancel tests, as well as request test results
  • Find test information
  • Order supplies, pay invoices, and update account information