What do you need help with?
Care360 Password Reset
If you have forgotten your Care360 password or need to reset it, on the Care360 login page (Portal.Care360.com) click the link “Forgot User ID or Reset Password?” or contact support at 800-697-9302. Passwords cannot be reset using the form below.
Care360 User ID Retrieval
If you have forgotten your Care360 user ID, from the Care360 login page (Portal.Care360.com) click the link “Forgot User ID or Reset Password?” or contact support at 800-697-9302. User IDs cannot be retrieved using the form below.
Care360 Customer Support
For the fastest service, please call 800-697-9302. If your request is not urgent, you can fill out the form below and someone will get back to you within 48 hours. If you have questions related to Quest Diagnostics lab services, visit QuestDiagnostics.com/home/contact.html and select the appropriate option.
Upgrade to ePrescribing
Existing Care360 Labs & Meds customers can add ePrescribing for a low monthly fee. Simply visit Get.Care360.com and follow the prompts to upgrade your Care360 Labs & Meds account. If you need assistance, please call (877) 324-0963.
ePrescribing and EHR Billing
You may pay online by logging into Portal.Care360.com/PayMyBill or you may set up automatic payments by calling the Care360 Accounts Receivable Department at 866-854-7063 or email AR@Care360.com.
Request Quest Diagnostics to EHR Interface
Requesting an interface from your third-party EHR to Quest Diagnostics is simple: visit GetMyInterface.com, select “Physician,” and be ready with your Quest Diagnostics account number, the name of your EHR vendor/product, and standard contact information about your practice.
If you are interested in learning more about Care360 solutions for physician practices, hospitals, ACOs or other organizations, please call 888-835-3409 or fill out the form below.