Case Studies

These case studies profile how physicians, hospitals, and accountable care organizations (ACOs) have successfully adopted healthcare technologies to meet their unique needs.


Bel Air Medical

Rena Taddeo is the office manager for Bel Air Medical Associates in Bel Air, Maryland. She works alongside Dr. Syedah Sherry Gilani and Dr. Syed Farid Mahmood, a husband and wife team practicing internal medicine. Taddeo has worked with the doctors since they opened their office 21 years ago, and today there are 9 employees total. The doctors collectively see about 40 patients per day, and half of those are Medicare patients. In 2012 they were ready to convert paper charts to electronic health records (EHR). Learn why and how they accomplished this.   Read more.


Ormond Medical Center

Maria Daily is the office manager for Ormond Medical Center in Ormond Beach, Florida. She has worked there for 32 years alongside Michael Rodriguez, DC who is the practice owner. Rodriguez has been a chiropractic physician in the area since 1978. The staff includes 2 medical doctors, 2 nurse practitioners, and 2 chiropractors. Each see 17-20 patients per day, and approximately 30 percent of those are Medicare patients. In 2012, the practice began converting its paper charts to electronic health records (EHR) and wanted to participate in the Centers for Medicare and Medicaid Services EHR Incentive Program. Learn how they accomplished this.   Read more.


Arthur Bregoli, MD, Internal Medicine

Dr. Arthur Bregoli has been practicing internal medicine in the Boston area for over 20 years. He employs 7, and sees about 20 patients per day; 30% of those are Medicare patients. In the fall of 2011, the practice was preparing to transition from paper charts to electronic health records (EHR) in order to comply with Medicare regulatory and incentive programs. Find out why Dr. Bregoli’s team chose the solution they did.   Read more.


Laura Schroeder, MD, Infectious Disease

Dr. Laura Schroeder operates North Phoenix Infectious Disease in Arizona. The practice has three physicians, including Dr. Viki Ianas and Michael Gehman, DO. The doctors see 12 to 16 patients per day, and 80% of those are Medicare or Medicaid patients. In 2016 the practice wanted to improve its billing and collections. Quanum revenue cycle management did just that.   Read more.


Denis Boyle Jr., MD, Solo Practitioner

Alison Boyle is the office manager for Dr. Denis Boyle Jr. in Upper Darby, Pennsylvania. Dr. Boyle sees 20 patients per day; 57% of those are Medicaid patients, and 25% Medicare patients. In 2014 the practice wanted to make the switch from paper to electronic health records (EHR) to modernize their system and to meet the requirements of the Centers for Medicare and Medicaid Services (CMS) Electronic Health Record Incentive Program. Soon after, to improve the practice’s billing, the team went in search of a revenue cycle management service. What resulted were big efficiencies.   Read more.


Richard Cohen, MD, Solo Practitioner

Dr. Richard Cohen practices at Woodhaven Family Medicine in Bensalem, Pennsylvania. He has been in business for over three decades, with 7 employees and seeing 40 patients per day – many of whom are on Medicare. In 2011, when the Centers for Medicare and Medicaid Services (CMS) encouraged professionals to implement and demonstrate meaningful use of certified electronic health record (EHR) technology, Dr. Cohen’s staff set out to find a software solution to meet these requirements.  Read more.


Nikolai and Lioudmila Kinachtchouk, Internal Medicine

Doctors Nikolai and Lioudmila Kinachtchouk practice internal medicine in Saginaw, Michigan. They have been in business for over 17 years, and employ 15 people. Of the 60 patients they see per day, approximately half are Medicare patients. In 2012 the doctors were ready to transition their paper charts to electronic health record (EHR) technology and looked for a solution that would help them comply with regulatory and incentive programs. They got that and so much more.  Read more.


Stuart Schneller, MD, Rheumatology

For 40 years, Dr. Stuart Schneller’s private practice in Brighton, Massachusetts specialized in rheumatology. He employed three staff members and saw 8 to 14 patients per day. Nearly 40% of those were Medicare patients. When he decided to switch to an electronic health record (EHR) he needed software that was as mobile as he was.  Read more.


MetroWest Accountable Care Organization

In 2009, the MetroWest Accountable Care Organization was searching for the right electronic medical record solution to meet the needs of physician offices. Read more.

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