Ensure that your lab test orders are resolved faster—and streamline your workflow
Lab order errors can be easily accessed and resolved through
Quanum™ eLabs (formerly Care360™ Labs & Meds).
Here’s how it works:
View detailed instructions and screenshots by clicking on the + next
to each step.
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1. Log in to Quanum eLabs using your existing Care360 eLabs (formerly Care360 Labs & Meds) account information
If you don’t have a Quanum eLabs account, set one up.
If you have a Quanum eLabs account but your credentials have expired, you can reset your password right on the main login page or call the Quest IT Connectivity Help Desk (1.800.697.9302).
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2. Once you’re logged in, click on the link next to “Request for Billing Information” to launch the eTrailer application.
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3. Depending on your needs, you can navigate through the following pages:
Summary: shows you all of your outstanding billing trailers
Detail: shows you the missing information for each test order
Additional diagnosis capture: allows you to enter missing diagnostic codes
Additional missing information: highlights missing information and allows you to enter updates
Contact us: provides a phone number for assistance
Eliminate paper trailers today. Check out our training
materials below to learn how to use eTrailer and
get started.
 | Watch a training video |
 | Download a Quick Reference Guide or Training Overview |
 | Sign up for a live webinar training session |
 | Download FAQs or a brochure |
 | Access our Medicare Coverage & Coding Guide |